Terms & Conditions

Last Updated: February 22, 2026

1. Acceptance of Terms

By accessing or using Velocity ("Platform"), an AI-powered architectural rendering platform operated by LivInnovate ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use the Platform.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and the Company. We reserve the right to modify these Terms at any time. Continued use of the Platform after modifications constitutes acceptance of the updated Terms.

2. Eligibility

You must be at least 13 years of age to use Velocity. By using the Platform, you represent and warrant that you are at least 13 years old and have the legal capacity to enter into these Terms. If you are using the Platform on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. User Accounts

3.1 Registration

To access the Platform's features, you must create an account using a valid email address or Google OAuth authentication. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at [email protected] of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, for conduct that we determine violates these Terms or is harmful to the Platform, other users, or third parties.

4. Services

Velocity provides AI-powered architectural rendering services, including but not limited to:

  • Generating architectural renderings from uploaded images using AI technology
  • Customizing renderings with various styles, materials, and environmental settings
  • Exploring pre-built city features and architectural templates
  • Downloading and managing generated renderings

Some features may be marked as "Beta," indicating they are experimental and may be modified, discontinued, or contain bugs. Beta features are provided "as is" without any warranties.

5. Credits, Payments & Refunds

5.1 Credit System

Velocity operates on a credit-based system. Each architectural rendering consumes 200 credits. Credits can be purchased through the Platform using available payment packages. Credits are non-transferable between accounts.

5.2 Payments

All payments are processed through Razorpay, a third-party payment processor. By making a purchase, you agree to Razorpay's terms of service. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

5.3 Promo Codes

Promo codes may be offered from time to time at our discretion. Each promo code is subject to its own terms including maximum usage limits and expiration dates. Promo codes are limited to one use per user account and cannot be combined, transferred, or exchanged for cash.

5.4 Refund Policy

Credits are generally non-refundable once purchased. However, refunds may be considered on a case-by-case basis in the following situations:

  • Technical failure that prevented credit delivery after successful payment
  • Duplicate charges due to system errors
  • Service unavailability for extended periods

Refund requests must be submitted within 7 days of purchase to [email protected].

6. Intellectual Property

6.1 Platform Ownership

The Platform, including its design, code, AI models, branding, logos, and all associated intellectual property, is owned by LivInnovate and is protected by copyright, trademark, and other intellectual property laws.

6.2 User Content

You retain ownership of the images you upload to the Platform. By uploading images, you grant us a non-exclusive, worldwide, royalty-free license to process, transform, and store your images solely for the purpose of providing the rendering service.

6.3 Generated Content

AI-generated renderings are provided for your personal and commercial use. However, we do not guarantee that generated content is free from third-party intellectual property claims. You are responsible for ensuring your use of generated content complies with applicable laws.

6.4 AI Training

Generations rated 4-5 stars with high quality scores may be used to improve our AI models. This usage is anonymized and does not include personal information. You may opt out by contacting us.

7. Acceptable Use Policy

You agree NOT to use the Platform to:

  • Upload illegal, offensive, or harmful content
  • Generate content that infringes on third-party intellectual property rights
  • Attempt to reverse-engineer, decompile, or extract our AI models
  • Use automated tools, bots, or scrapers to access the Platform
  • Circumvent rate limits, security measures, or access controls
  • Share your account credentials with others or allow unauthorized access
  • Use the Platform for any fraudulent or deceptive purpose
  • Interfere with or disrupt the Platform's infrastructure or other users' experience

8. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that the Platform will be uninterrupted, error-free, or secure, or that AI-generated results will meet your expectations or requirements.

  • AI-generated renderings are approximations and may not be architecturally accurate
  • Results may vary based on input quality, selected parameters, and AI model behavior
  • We do not guarantee the availability of specific features or rendering styles
  • Beta features may be unstable and are provided without guarantees

9. Limitation of Liability

To the maximum extent permitted by applicable law, LivInnovate and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of the Platform.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless LivInnovate and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Platform, your violation of these Terms, or your infringement of any third-party rights.

11. Third-Party Services

The Platform integrates with third-party services including:

  • Google AI (Gemini): For AI image generation and verification
  • Razorpay: For payment processing
  • Amazon Web Services: For image storage
  • Google OAuth: For authentication

Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in India. Before initiating any legal proceedings, you agree to attempt to resolve disputes through good-faith negotiation by contacting us at [email protected].

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Platform.

14. Contact Us

If you have any questions about these Terms and Conditions:

Email: [email protected]

Company: LivInnovate

Response Time: We aim to respond to all inquiries within 30 days.